Managing a condominium complex can be an enormous undertaking. There are several aspects to effective condo property management, from basic physical maintenance and upkeep to complicated legal and financial condominium management services that need specialized expertise. ICC Property Management is specially equipped to deal with these needs, having served in the industry for more than 20 years and bringing extensive knowledge and experience to the table for each client.
The clients that ICC serves range from smaller operations to large high-rise buildings and complexes. Regardless of size, each client receives individualized attention. The focus on customer satisfaction is what makes ICC one of the best condominium management companies Toronto has to offer.
Efficiency is a necessity when dealing with any aspect of condo management. Maintenance issues need to be addressed expeditiously, as do resident and owner requests and suggestions. Appropriate staffing also needs to be on hand to coordinate contractors, receive payments, and perform day to day housekeeping and upkeep.
ICC understands that their duties to their clients are actually on two fronts: one, to the board of directors that handles the policies and regulations for the condominium community, and two, to the residents who call that community home. That is why they are fully equipped to deal with both front- and back-end matters.
For the board of directors, ICC provides a full complement of administrative condominium management services, from conducting regular meetings, to maintaining financial records and basic bookkeeping. For residents, ICC stands ready to handle maintenance needs at a moment’s notice.
One feature that distinguishes ICC from other condo property management companies is our hands-on approach to property management whereby ICC’s Senior Management is available to assist our clients and staff with any major issues. Additionally, our promise of peace of mind is evidenced by our 24 hour, 7 day per week emergency hotline. Residents can call that line at any time to receive immediate assistance for any issues that arise on the premises.
All of the services that ICC provides are in compliance with the Condominium Act, as well as local rules and ordinances. ICC is an active participant in ACMO, and the CEO of ICC, Steven Christodoulou, presently serves as the President of the organization. This organization is responsible for laying out the standards and best practices for the industry in all of Ontario.